Showing posts with label content development. Show all posts
Showing posts with label content development. Show all posts

Friday, May 6, 2016

Am I a good PR student?

I divide my class time and passion for learning between my English degree track and my public relations degree track. Sometimes I wonder how my progress compares to other students who can focus on a single degree track.

This was part of my thinking when I participated in the second annual PR Showdown this semester, and it turns out I'm a pretty good PR student.


"A team-based competition to find out who the fastest, smartest, most creative public relations students in the West are"


My team, Best PRactices, was randomly compiled of four individual participants. We had a PR minor, two sophomore PR students and a senior English/PR major. 


I was afraid we wouldn't do well at all, seeing as how the majority of our team hadn't taken any relevant classes yet, and while I'm great at writing and editing, I'm not as confident of my skills in strategic planning, crisis communication, graphic design, etc.

We were also facing hand-selected, five-person teams of  senior PR students who had worked together on multiple projects and were the cream of the crop.

However, we put in our best effort and ended up winning a challenge and earning 2nd place out of the full competition.


The competition was split into four challenges in one week and a final challenge the following week, so I'll split this post into five sections.






(Yes, this competition took place in February and it's taken me over two months to write about it.


To be fair, it took two months for us to receive our prize for the challenge we won, and it's hard to share a picture of a prize that hasn't been seen.)






Day 1: PR Strategy Challenge


For the first 24-hour challenge, we were told to develop a strategic PR communication plan for a sports organization. One of our members had taken a strategies class and I had taken an international sports class, but we were pretty out of our depth on this challenge.

We put together a plan to "raise awareness among the virtual USA Water Polo community about the emerging water polo program at virtual Texas Tech University." We didn't think it was that great, but we were the second highest scoring team in this challenge.

This wasn't a very exciting challenge for me, and probably not for you either, so that's all the detail I'll include.



Day 2: Writing Challenge


For the second daily challenge, we wrote a press release and a media pitch to promote the PR Showdown.

Now, I'm a pretty decent writer, and two of us had taken PR Writing, so this challenge was much more intuitive. We used the headline "A Week of Public Relations and Easy Mac," which we all agreed was pretty catchy.

We scored fourth place in this challenge, but if you want to check out our press release, check out this link.



Day 3: Creative Challenge


This third challenge involved creating a media product to raise awareness of a hypothetical new location of CapRock Cafe. 

One of our members had a knack for graphic design, but for some reason or other, she was unable to participate and create anything for us.

Our poster was created in Canva and really isn't that pretty, but at least we put something together, combining multiple different ideas, and found ourselves in fourth place again.




Day 4: Social Media Challenge


The final challenge of the week was to create a social media campaign proposal, as well as a content plan for two weeks, for the Museum of TTU.

Now, if you know me, you probably know that I'm currently working as a social media intern and want to pursue social media management as a career. I'm not necessarily the best or brilliant at social media, but I have a pretty decent understanding.

Two of us created graphics and wrote copy for two weeks of content, and we won this challenge by a decent amount of points. Want to check it out?


Final Challenge: Crisis Communication


The three top-scoring teams faced off in the final challenge by holding mock press conferences.

The client: Southwest Airlines. 
The crisis: A news story has been released, claiming that a security breach at Southwest Airlines has been ignored and confidential information (like credit card numbers) may have been accessed by unknown parties. 
The Challenge: Plan out a crisis response strategy and host a press conference to demonstrate our knowledge of crisis management, public relations, and strategic communication.

One of the pieces included in our media packet


For some reason, we didn't realize that we had access to multimedia, so we were the only team to not utilize a power point. We put in the time to build a website to accompany our crisis strategy and included a QR code on the packets of papers we passed out. 



I think that if we had shown the site on the big screen, we would have ensured that the judges understood we built an actual site, and that might have been the tipping point in our favor.




As it stands, the winning team was the team of officers from the TTUPR organization. They had also put in a lot of time, already understood how to work well with each other, and were all seniors, so it makes sense that they beat us out with their presentation. 

Also, the grand prize of going to a networking event in DFW was more necessary for them, as they were a few months away from needing jobs while half of my team still has two years of classes and plenty of networking opportunities ahead of them.

We got official certificates to acknowledge that we were almost winners

Did I wish my team of underdogs would have won the PR Showdown? Yes.

Was everyone surprised by how well we did? Yes.

Am I glad that I participated and gave up two weeks of my life for the competition? Absolutely.


We can't all be winners, but I definitely feel more validated in my PR degree, knowing that I led our team to an almost victory.


Heading off to test my social media prize,
The Purple Writer

Thursday, October 15, 2015

The Sam's Club approach to social media.

This post was written in collaboration with Lyndsey Walton.

We conducted a social media audit of the Sam’s Club brand in class recently. We looked at the platforms they are active on, the content they post, and how they interact with their audiences.


Platforms



Sam’s Club is active on Twitter, Facebook, Google + and Instagram, and have inactive accounts on YouTube and Pinterest.

The brand posts four to seven times a week on its active accounts but has not posted anything for several months on their inactive account.



Sam’s Club has a mobile app but only current members can use this app, so it does not engage with prospective consumers. 

We also don’t know if the app interacts with other platforms.





Content


Sam’s Club does an excellent job producing original content and cross-promoting it on their platforms. 



For example, when they had samples of Sea Cuisine’s fish tacos, they posted an enticing picture in their posts, mentioning the brand @SeaCuisine on applicable platforms.




We did notice that Sam’s Club posted a video about tailgating gear on Facebook but not on YouTube. 

This seems like a missed opportunity of easy cross-promotion.



Interactions



Each Sam’s Club post has a call to action (CTA), encouraging their audiences to engage with the brand. Most of the CTAs are to visit local Sam’s Club locations and try samples or buy products.


Instead of responding to individual posts or tweets, Sam’s Club generally asks those with questions or concerns to directly message the brand so they can respond privately and with personal answers.



Sam’s Club maintains a very professional and concise tone on social media. They use short sentences to convey clear messages, although the brand does use hashtags on Instagram to keep content relevant in current discussions.


Impressions


While Sam’s Club does a great job cross-promoting their original content, we would encourage the brand to utilize a more personal touch, like hashtags and more public engagement with their audience. 

Because Sam’s Club is a retailer and most of the brand’s posts are about products, we also think Pinterest would be an ideal platform for this brand to develop and be more active on.


Ready for us to present our analysis,
The Purple Writer

Thursday, July 30, 2015

What's the Cinemark App About?

* This is written as a "Connect the App Challenge" project for my content development class at Texas Tech University (PR 3345)


What is Cinemark Theatres?


What: Based in Plano, TX, Cinemark Theatres has grown from a small chain to be the third-largest movie theater chain in North America, with a presence in several countries across the globe. 

(It is likely that you have seen or passed by a Cinemark theater, even if you haven't watched a movie inside one.)

How: Cinemark's mission statement is to provide unsurpassed safety, respect, care and concern for employees and customers. 

Why: The reason for Cinemark's mission statement is their stated, number 1 goal: "Total and complete customer satisfaction."

They want to be known as the best, and have been working towards that by treating people well. It seems like a pretty smart idea.


Target Audience: Cinemark's primary audience is made up of teenagers and young adults who are likely in school or recent graduates. This group is generally able to afford watching movies semi-regularly, often hangs out with groups of friends at the theater, and enjoys midnight releases and other special events.

-> Cinemark does have a secondary audience of parents who will bring their children to movies and enjoy a family-friendly environment. This group often looks for discounts on multiple tickets as well as coupons for buying large snacks to share, to make a family outing more affordable.  


Cinemark has an app?


Yes, Cinemark has a mobile app, and you can do a couple things on it.

  • Find movie theater locations, and favorite them for easy access
  • See which movies are playing, and their showtime at individual theaters
  • Read reviews, ratings, synopses and watch trailers
  • Edit your Cinemark account
  • View your past purchases and gift cards
  • Use CineMode to dim your screen and earn coupons


Calls to Action (in the app)

  • Buy movie tickets
  • Be courteous to fellow movie viewers
  • Earn rewards
  • Return to Cinemark so you can use your coupons

Calls to Action (for the app)

  • The app is featured next to social media icons on the website

  • A spot runs before movies, telling viewers to use CineMode during the movie 



Is the app even needed?


So, sometimes mobile apps seem redundant when they offer the exact same product as a website. The thing is, Cinemark's website is not particularly mobile friendly. 

It's not "unfriendly," but everything is the same as on a computer, so all the images and options are tiny and you have to zoom to read anything.

Beyond the convenience of being able to read content, the Cinemark app's main feature is the CineMode, which is probably the driving factor in the app's usage.


Do people like the App?


1. I talked to a Cinemark employee who said she has the app, but rarely uses it.

Because she spend so much time with the food in the concession stand, she doesn't have a strong desire to eat that food in her free time and doesn't feel a need to use CineMode.

However, she does recommend it for movie lovers who like to buy food each time they visit.


2. Myself, I might go to Cinemark  a couple times a year. 

While I love the idea of earning rewards and saving money, I end up not returning to Cinemark soon enough to use the coupons I earn. 

For that reason, when I run out of space on my phone, the Cinemark app is on my list of expendables

3. One of my good friends is an avid movie lover, even more than I am. 

She sees every movie coming out, whether good or bad, and almost always watches them at Cinemark.

She loves using the app and CineMode, and seems to always have a reward to redeem when she goes to see a movie. 

Recommendations


1. I would recommend that CineMode offer discounts on future ticket prices, instead of just food coupons. That is something I would absolutely take advantage of! 

I love seeing movies but my preferred movie theater [Alamo Drafthouse] is a bit on the pricey side, so if I can see the same movie at Cinemark for even less money than usual, I would be more likely to spend my dollars at Cinemark.


2. I would also say that CineMark put a link to a download page for the app in their social media description or "about" sections, next to the link to their website. 

That way, people using their phones to look at Cinemark's social media pages can have an easier line of access to the app (rather than going to the website and having to zoom and look for the download buttons).



Mini Content Plan


This is the exciting stuff. 

This is suggested content that Cinemark could use on their Facebook, Twitter and Instagram accounts to promote their app and CineMode.

*I created these images using Canva, my brain, and a lot more time than necessary, thanks to a computer crash.


Sunday

2:00 p.m. - Facebook, New Profile Image


4:30 p.m. - Instagram 
Use our app to fade out distractions and better enjoy your movie. Start earning rewards with #CineMode today!

Monday

1:30 p.m. - Twitter 
Fade out distractions so you can focus on your movie with #CineMode. Download the app today!

3:00 p.m. - Facebook
Use the #CineMode within our mobile app to fade out distractions and better focus on your movie. Download the app and start earning rewards today!

Tuesday

2:15 p.m. - Twitter
Here are some easy reasons why you should download our app and use #CineMode in our theaters!

3:00 p.m. - Facebook, New Cover Image

Wednesday

2:00 p.m. - Facebook
Why should you use our Cinemark app? This infographic explains all. Download the app today! #CineMode

5:00 p.m. - Instagram
This image explains why you should use our Cinemark app. Download the app and start earning discounts with #CineMode today!

Thursday

2:30 p.m. - Twitter
Have you been using our app's convenient features like checking gift cards and #CineMode? Try them out today!

Friday

12:00 p.m - Instagram
There are several convenient features on our app, including movie reviews and trailers, and a showcase of  your #CineMode rewards. Try it out for yourself!

1:30 p.m. - Facebook
There are several convenient features on our app, including movie trailers and ratings, an easy way to check your gift card balances, and a showcase of your #CineMode rewards. Download the app and try it out for yourself!


Off to tweet this post to my professor,
The Purple Writer